Cookie policy
Enlaye Cookie Policy
Last updated: October 19, 2026
This policy is published in English, French and Spanish. All versions have the same meaning. English is the prevailing language, except where the law requires otherwise.
1. What this covers
This policy explains the cookies and similar browser storage used on our website (www.enlaye.com) and on the Enlaye Platform (www.enlaye.app). It forms part of our Privacy Policy, which explains your rights and how to contact us.
Similar technologies include local storage, which works like a cookie but holds more data, session storage, which is cleared when you close the tab, and small pixels in emails. We use local storage on the Platform, as shown below. We may use delivery-confirmation pixels in transactional emails.
We do not use cookies for advertising, retargeting, or cross-site tracking.
2. Our website
A cookie banner lets you accept all cookies, refuse non-essential ones, or choose by category. Nothing beyond essential cookies is set until you choose. You can change your choice any time from the footer link.
| Cookie or storage | Provider | Purpose | Category | Lasts |
|---|---|---|---|---|
| __hs_cookie_cat_pref, __hs_opt_out, __hs_do_not_track | HubSpot | Remember your cookie choice | Essential | 6 months |
| __hs_initial_opt_in | HubSpot | Stop the banner showing again while you browse | Essential | 7 days |
| __cf_bm | HubSpot (Cloudflare) | Protect our forms from bots | Essential | 30 minutes |
| enlaye:banner:<id> (local storage) | Enlaye | Remember that you closed an announcement | Essential | Until you clear storage |
| __hstc, hubspotutk | HubSpot | Recognise returning visitors and link form submissions to them | Analytics | 6 months |
| __hssc, __hssrc | HubSpot | Count visits and sessions | Analytics | 30 minutes; session |
Our website is hosted by Netlify, which sets no cookies on it.
3. The Platform
The Platform is for signed-in business users. It uses:
| Cookie or storage | Provider | Purpose | Category | Lasts |
|---|---|---|---|---|
| __session, __client_uat, __refresh (and per-deployment versions), clerk_active_context | Clerk | Keep you signed in and remember your active organization | Essential | Up to 12 months; context for the session |
| cf_clearance, __cf_bm | Cloudflare | Block bots and abuse | Essential | 3 months; 30 minutes |
| locale, sidebar_state | Enlaye | Remember language and layout | Functional | 12 months |
| PostHog identifier and event data (local storage) and ph_<project>_posthog cookie | PostHog | Product analytics and session recording, described in Privacy Policy Section 4 | Analytics | Up to 12 months, or until you clear storage |
The Platform also keeps interface state and language preferences in your browser's local storage, for performance.
Our service providers, such as HubSpot, Clerk and Cloudflare, may set additional cookies to run their own services, under their own cookie policies.
Users in the EU, UK and Quebec are asked for consent before analytics and session recording start, and can change their choice in account settings.
4. Your choices
- Website banner and footer link to accept, refuse or change categories.
- Global Privacy Control. If your browser sends it, we treat it as refusing non-essential website cookies and as a California "do not sell or share" request.
- Browser settings let you view, block or delete cookies. Blocking essential cookies will stop parts of the site or Platform working.
We do not respond to the older Do Not Track signal; Global Privacy Control is the reliable option.
5. Changes and contact
We post updates here with a new date and give at least 30 days' notice of material changes, through the website and the Platform and, where the law requires, directly to you. Questions: privacy@enlaye.com. You can also write to Enlaye, Inc., 114 Western Avenue, Boston, MA 02134, USA. Our EU establishment and the person responsible for personal information under Quebec Law 25 are listed in section 9 of our Privacy Policy.